Make the systems you already have work as one
The problem
Most businesses don't run on one system. They run on several, and the gaps between them are where the manual work lives. Someone takes a figure from the quoting tool and types it into the accounts package. Someone re-enters an order from an email into a job sheet. Every one of those handoffs is slow, and every one is a chance to get it wrong.
Integration removes the handoffs. When your systems talk to each other, data flows once, automatically, and your team stops being the glue between tools that should already be connected.
We build integrations between the tools you already use, Xero, Sage, QuickBooks, your CRM, your website, and, where needed, custom middleware that ties everything together.
Sound familiar?
The signs it's time
The same data is typed in twice
A number lives in one system and gets manually copied into another. That's not a workflow, it's a tax on your team's time.
Your accounts and operations don't line up
What's in the accounts package and what's actually happening in the business are always slightly out of sync.
Reporting means exporting and merging
To see the whole picture, someone exports from two or three systems and stitches spreadsheets together by hand.
Your website doesn't feed your back office
Online orders or enquiries land in an inbox and get re-keyed, instead of flowing straight into your systems.
How we do it
Our approach
Senior, methodical, and shaped around your business, not a template.
- 1
We map the data and the handoffs
We find every point where information is manually moved between systems, that's the list of things worth automating.
- 2
We use official APIs where they exist
Xero, Sage and QuickBooks all have proper APIs. We build against them so integrations are robust, not brittle screen-scraping.
- 3
We build custom middleware where needed
When two systems have no direct route, we build the connective layer that translates and moves data reliably between them.
- 4
We make it observable
You can see that data is flowing and be alerted if something needs attention, no silent failures.
The outcome
What you get out of it
The point isn't the software, it's the time, accuracy and headroom it gives you back.
- Data entered once, not two or three times
- Accounts and operations that stay in sync
- Reporting across systems without manual merging
- Hours of re-keying removed every week
Proof
Related work
Donations, a 100 Club raffle and self-referral, joined up for a mental health charity
A mental health charity needed a site that could take donations, run its 100 Club raffle and route self-referrals, all editable by the team.
Greenshoots self-referral software integrated
Read the storyA clinic website with online booking wired straight in
A clinic site refresh with practicehub.io booking integrated, so patients can book themselves in rather than ring during opening hours.
practicehub.io booking integrated, not rebuilt
Read the storyFrom a single HTML page to a site that feeds the CRM
The whole web presence was one basic HTML page. We replaced it, and connected the contact form to HubSpot so enquiries land in the CRM.
HubSpot enquiries land in the CRM, not an inbox
Read the storyQuestions
Frequently asked
Let's talk about your process.
A free 60-minute audit, no obligation. We'll tell you honestly whether this is worth building and roughly what it would cost.