Privacy Policy

This policy explains how Turing It Solutions Limited("we", "us") collects and uses personal data when you use our website or contact us. We are the data controller for the information you provide.

What we collect

When you submit our contact form we collect the details you provide: your name, company, email address, phone number, a description of the process you want to fix, your indicative budget and timeline, and how you heard about us.

How we use it

We use this information solely to respond to your enquiry, arrange a process audit, and where relevant prepare a proposal. Our lawful basis is our legitimate interest in responding to business enquiries, and taking steps at your request prior to entering a contract.

Who we share it with

We use trusted service providers to operate our business, for example, an email delivery provider and a CRM to manage enquiries. These providers process data on our behalf under appropriate agreements. We do not sell your data.

How long we keep it

We keep enquiry data only as long as necessary to deal with your enquiry and any resulting relationship, after which it is deleted or anonymised.

Your rights

Under UK GDPR you have the right to access, correct, or erase your personal data, to object to or restrict its processing, and to data portability. To exercise any of these, email us at hello@turingit.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).

Contact

For any privacy question, contact us at hello@turingit.co.uk or 01934 244 825.